There are many opportunities to connect with your customers. And each one represents an opportunity to further build the relationships you have with them. We’ve developed a variety of communications templates for you to use. They are structured around the lifecycle of auto, homeowners, and small business insurance customers. The communications include examples of emails, letters, texts, and voicemails you can use. And you can customize by adding customer specific information.
LIFECYCLE OF AN AUTO INSURANCE CUSTOMER - CLIENT COMMUNICATION TEMPLATES
Winning@Customer Service Touchpoints - Auto (Download Here)
LIFE CYCLE OF A HOME INSURANCE CUSTOMER
Winning@Customer Service Touchpoints - Home (Download Here)
LIFE CYCLE OF A SMALL BUSINESS CUSTOMER
Winning@Customer Service Touchpoints - Business (Download Here)