National Association of Professional Insurance Agents

Privacy and Cookie Policy

https://pianational.org/privacy-policy/

Last updated May 28, 2021

Table of Contents:

1. Introduction

2. Contact Information

3. Privacy Policy

a. How Information is Collected

i. Information You Provide

ii. Automatically Collected Information

b. Submissions to the PIA Website and Social Media Websites

4. How Information Collected on This Website is Used

5. Surveys and Promotions

6. Information Submission Choices

7. Sharing

8. Security

9. Cookie Statement and Web Beacon Policy

a. About Cookies and Web Beacons

b. Types of Cookies and Web Beacons

c. Why We Use Cookies and Web Beacons

d. Additional Details About This Site’s Use of Cookies

10. Updates to Cookie and Web Beacon Policy

11. Retention Periods

a. PIA

b. Feathr

12. How You Can Access, Correct, or Update Your Data

13. Your Legal Rights

14. Means of Redress

15. Links to Other Websites

16. California Privacy and Cookie Rights

17. Visiting the PIA Website from Outside the United States

18. Privacy and Cookie Policy Changes 

1. Introduction

The National Association of Professional Insurance Agents (“PIA”) respects your privacy and wants to provide you with information about our privacy and cookie practices in this Privacy and Cookie Policy. This Privacy and Cookie Policy applies to information collected on this website, located at http://www.pianational.org (referred to herein as “the PIA website”), as well as any services and features available on or through the PIA website, such as sub-sites, blogs, user communities, social networks, or other online or wireless offerings that post a link to this Privacy and Cookie Policy, whether accessed on a computer, mobile device, or other technology or any associated content, material, or functionality contained on the PIA website. 

PIA has created this Privacy and Cookie Policy to demonstrate our commitment to maintaining transparency and protecting the privacy of our visitors. The following applies to the information-gathering and information-use practices applicable to data collected on or submitted to the PIA website. PIA is referred to throughout this Privacy and Cookie Policy as “PIA” and as “we,” “us,” “our,” or other similar pronouns.

This Privacy and Cookie Policy includes, without limitation, the following information:

  • What personal data is collected from you through the PIA website;
  • How such information is used;
  • With whom such information may be shared;
  • What choices are available to you regarding collection, use, and distribution of your information;
  • What security obligations are in place; and
  • How you can correct any inaccuracies in your information.

This Privacy and Cookie Policy is incorporated into and made a part of the Terms of Use Agreement (the “Terms of Use”), which is available here . We encourage you to become familiar with the terms and conditions of both this Privacy and Cookie Policy and the Terms of Use Agreement. By accessing and using the PIA website or any part thereof, you agree that you have read and understand this Privacy and Cookie Policy and the accompanying Terms of Use Agreement and are agreeing to the terms of both documents. 

2. Contact Information

We appreciate your questions and comments about this Privacy and Cookie Policy and our privacy practices generally; we welcome your e-mail messages to web@pianational.org. If you correspond with us through the PIA website or via email, the collected information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message at least until we have had an opportunity to address your concerns. 

You may also write to us at:

National Association of Professional Insurance Agents
419 North Lee Street
Alexandria, VA 22314

3. Privacy Policy

a. How Information Is Collected

i. Information You Provide

PIA, or third parties designated by PIA, may collect certain personal information from or about you in connection with your use of the PIA website. 

Such information may include personally identifiable information, which includes but is not limited to your first and last name; email address; date of birth; gender; race/ethnicity; PIA membership identification number, username, and password; credit card number and other credit card information; education status and information; areas of expertise; national producer number; employment status; employer name; employer information; business, mobile, or home phone number; home or other physical address; geographic location; business entity name and address; and any additional personally identifiable information about you that we may collect from time to time. 

PIA requests information from its users to purchase products, renew dues, register for conferences, and make political contributions to its federal PAC. Such information includes contact information (such as name and shipping address) and financial information (such as credit card number, expiration date, etc.). This information is primarily used by PIA and third parties designated by PIA for billing and fulfillment purposes, but it may be used by PIA or third parties designated by PIA for other business purposes. For example, if there is a problem processing a payment, this information may be used to contact the purchaser. If you make a purchase or contribution on someone else’s behalf using the PIA website, PIA will also collect the information you provide about them. 

PIA, or third parties designated by PIA, requests information from users via online forms for specific business purposes. For instance, online forms will be used to obtain meeting registrations and contact specific departments. Information requested may include contact information (e.g., name, mailing address, phone number). Information obtained from online forms may be used by PIA or third parties designated by PIA for a variety of business purposes.

PIA will use the collected information to provide member services, to maintain memberships, for marketing purposes, and for information distribution purposes.
If you link your Facebook or Google account(s), or accounts from other third-party services to the PIA website, PIA also gets information (like your friends or contacts) from those accounts. The information PIA gets from those services depends on your settings and their privacy policies. 

To access parts of the PIA website that are intended to serve members only, you must become a member of PIA. To become a member, please visit the Become a Member  area of the PIA website; there, you may need to provide certain personally identifiable information to become a member and gain access to the members-only areas of the PIA website.

On a few areas of the PIA website, PIA asks you to provide information or log in as a PIA member, a PIA employee, a PIA affiliate employee, or a PIA partner (collectively known as “Authenticated Users” ) to enable PIA to verify that you are entitled to access and use certain information, materials, and services available on the PIA website; to enhance your visit to the PIA website; to assist you with customer service or technical support issues; to follow up with you after your visit; to provide information about products and services; or to otherwise enrich your relationship with PIA. While your failure to provide this information may mean that you cannot access and use certain materials and services on the PIA website , providing personally identifiable information on the PIA website and logging in as an Authenticated User are optional. 

Users may also give PIA permission to access information that is shared with other websites like Facebook and Twitter by linking their PIA member account to their accounts on other those websites. This information would also include information about their friends and followers. 

ii. Automatically Collected Information

Basic contact information (your name, agency name, home and/or business address, phone number(s), email address(es), member identification number, etc.) of Authenticated Users is uploaded from PIA’s membership database to the PIA website to enable Authenticated Users to log in and access password-protected materials and programs. 

The PIA website also automatically collects individual names and email addresses, in addition to collecting non-identifiable information, via Web server logs. For example, PIA may monitor statistics like the number of people that visit the PIA website; which page(s) are visited on the PIA website; from which domains our visitors come (e.g., google.com); and which browsers people use to visit the PIA website (e.g., Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Safari).

We work with third-party vendors to provide a more customized experience for you. To do that, we disclose personally identifiable information about you (specifically, your name and email address) to those vendors, though we do not allow them to re-sell or use that information for their own purposes.

In addition to the uses mentioned or described elsewhere in this Privacy and Cookie Policy or in the Terms of Service, PIA, its affiliates, and designated third parties may use the information collected to analyze and improve the content, features, services, website, and mobile experience made available on the PIA website, as well as to conduct certain targeted marketing activities. We may send you information that you request from us, promotional materials regarding PIA member products and services, and any other communication for any other legitimate and lawful business purpose. Additionally, we may retain and use some collected information to facilitate and otherwise address certain inquiries, requests, or business transactions, or respond to your questions or requests for information about or from PIA or any of our affiliates or business partners. 

If you contact us for support or assistance, we may use information about you or your system for purposes like verifying whether your system meets the minimum requirements needed to attend PIA webinars or use other PIA services. Additionally, we may transfer your information to our affiliates or business partners for the purpose of advertising certain services provided by our affiliates or business partners. We may also use the information we collect as necessary to ensure compliance with PIA policies and any applicable laws. PIA may also exchange collected information with other companies and organizations to for fraud protection, credit risk reduction, and collection purposes.

PIA may use various analytics tools and technologies regarding how users interact with the various parts of the PIA website that require storage of web-session data. These tools and technologies are used to assist PIA website users by using cookies and web beacons (as described in the “Cookies and Web Beacons” section below) to collect and store information like how users interact with the PIA website, errors users encounter when using the PIA website, device identifiers, how often users visit certain parts of the PIA website, what pages they visit, and what other sites they used prior to using the PIA website. Stored web-session data used by such analytics services or tools are used in accordance with this Privacy and Cookie Policy.

Additionally, PIA may offer message boards, voice communication features, and other interactive or social-media-style features on the PIA website. Please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information. Although we may take certain precautions to protect those who use such areas of the PIA website, we encourage you to be wary of giving out any of your personally identifiable information—or any personally identifiable information of others to which you may have access—in such public forums. 

The information you post or disclose can be collected and used by people you don’t know to identify you or others. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of such features is fully at your own risk.

b. Submissions to the PIA Website and Social Media Websites

Any information, communications, or material of any type or nature that you submit to the PIA website—as well as to any of our pages contained on a social media platform or website—by email, posting, messaging, uploading, downloading, or otherwise (each considered a “Submission”) is done at your own risk and without any expectation of privacy. 

We cannot control the actions of other users of the PIA website or a social media platform and are therefore not responsible for any information you submit to the PIA website or any social media platform or website. Furthermore, by visiting any of our pages that are contained on any social media platform or website, you are representing and warranting to us that you have reviewed the applicable Privacy and Cookie Policy and Terms of Use of such website or social media platform, and that you will abide by all such provisions contained therein. 

4. How Information Collected on This Website Is Used

Information that is uploaded to the PIA website from PIA’s membership database may be used to verify your eligibility to access and use certain materials and services available from the PIA website; to enhance your site visit; to assist you with customer service or technical support issues; to follow up with you after your visit; to provide information about products and services; or to otherwise support your relationship with PIA.

PIA strives to keep your personally identifiable information confidential, whether you provide it to us through the PIA website, or it is uploaded to the website from our membership database. Representatives or contractors of PIA who are given access to your personal information are required to keep it confidential and are prohibited from using it for any purpose other than to carry out the services they have been retained to perform for PIA.

We may disclose your personally identifiable information to third parties to complete a transaction that you requested or to improve your customer experience. We may also outsource some tasks, including the operation of certain functions of the PIA website, that require access to information you supply to us through the PIA website. On occasion, PIA may also provide data supplied online to third parties that offer products and services. 

PIA monitors its website “traffic” statistics using non-identifiable information so we may improve the PIA website and your user experience. We use third parties to assist us in analyzing this data. Aggregated statistics may also be provided to advertisers and other third parties, but such aggregated statistics contain no personal information.

PIA reserves the right to disclose personally identifiable information when required to do so by law or in the good faith belief that such action is necessary to comply with the law or legal process.

5. Surveys and Promotions

From time to time, PIA, or third parties designated by PIA, may request information from users via surveys. Information requested may include contact information (e.g., name, mailing address) and demographic information (e.g., zip code, age, employment status). Survey information may be used by PIA, or third parties designated by PIA, for a variety of business purposes. For example, surveys will be used for the purpose of improving products and services offered by PIA and to gather information about professional issues related to the sale of insurance products. Participation in PIA surveys is completely voluntary.

6. Information Submission Choices

When submitting information, corresponding, making requests for information, and otherwise interacting with PIA and its representatives through or in connection with the PIA website, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Note, however, that if you do not provide certain requested information, we may be unable to provide certain products or services to you, you may be unable to take full advantage of the PIA website (or some portion thereof) and its capabilities, or some features of the PIA website may function improperly. 

7. Sharing

In addition to the uses mentioned or described elsewhere in this Privacy and Cookie Policy or in the Terms of Use, PIA may share collected information in a variety of ways, including but not limited to the following:

  • PIA may share your information with authorized service providers, affiliates, or partners to provide certain administrative, marketing, or technology services, such as survey administration, database management, transaction processing, event management, ad targeting, and bulk mailing, or any other products or services. The authorized service providers, affiliates, and partners we work with are not allowed to use the information outside of the function of providing the products and services designated by PIA.
  • PIA may share your information with our authorized service providers, affiliates, or partners to the extent necessary for purposes of communicating with you or fulfilling your requests for any content, materials, and opportunities
  • PIA may send email messages on behalf of selected third parties (e.g., corporate partners and allied organizations).
  • PIA and our authorized service providers, affiliates, or partners may also produce reports on the PIA website’s traffic or usage patterns and share these reports with us and others; PIA may share aggregate statistics and other non-personally identifiable information with advertisers and other third parties. These aggregate statistics will not allow anyone to identify your name or other personally identifiable information. PIA also may release aggregated, anonymized information in connection with joint marketing efforts and strategic alliances.
  • PIA may disclose your information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement agency or other government entity or agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
  • PIA may disclose your information when we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of PIA, our employees, our website users, or others; or to enforce our website Terms and Conditions or other agreements or policies.
  • If PIA changes its corporate or organizational structure, files for bankruptcy, liquidates its assets, merges/combines with another entity, or undergoes a corporate reorganization, your information is, and should be expected to be, one of the transferred assets; by using the PIA website, you consent to such transfer.

8. Security

When you submit information via the PIA website, PIA, or third parties designated by PIA, takes certain precautions to protect your user information both online and offline. Nevertheless, no security system is impenetrable. We cannot guarantee that information transmitted or supplied by users to the PIA website will be totally secure. You agree to immediately notify us of any breach of the security of the PIA website, this Privacy and Cookie Policy, or the Terms of Use of which you become aware.

If you have any questions about the current state of security with respect to information collected from the PIA website or stored offline, you may send an e-mail to web@pianational.org.

9. Cookie Statement and Web Beacon Policy

This Cookie Statement explains how PIA uses cookies and similar technologies to recognize you when you visit the PIA website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

a. About Cookies and Web Beacons

To help enhance the performance and functionality of the PIA website, we use session, persistent, and third-party “cookies” that store a small piece of data on users’ computers and collect certain information about users’ visits to the PIA website. We also use cookies to understand users’ browsing and buying activities, so that we can measure the success of online advertising campaigns we run on our website. We also use web beacons (either directly or from our partners), along with cookies, to determine if a user has visited a particular website. These beacons aid in providing more relevant advertising to each user, as well as measuring the success of an advertising campaign, but they provide no personally identifiable information. 

Cookies are small text files that web servers typically send to users’ computers when they visit a website. Cookies are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information. Cookies are stored as text files on users’ hard drives, and they can be accessed by web servers when the user visits a website or views an advertisement. 

b. Types of Cookies and Web Beacons

Cookies set by the website owner (in this case, PIA) are called “first party cookies.”  Cookies set by parties other than PIA are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, analytics). The parties that set these third-party cookies can recognize your computer both when it visits the PIA website and when it visits certain other websites.

PIA uses first party and third-party cookies for several reasons. Some cookies are required for technical reasons for the PIA website to operate, and those are considered essential or necessary cookies. Other cookies allow us to track and target the interests of our users to enhance their experiences on the PIA website. Third parties serve cookies throughout the PIA website for advertising, analytics, and other purposes. 

A session cookie is a cookie that stores information as a user is using the site but is deleted once the browser session is finished. A persistent cookie is a cookie that stores information as a user utilizes the site and stores and uses that information in connection with future visits of the user to the site.

Third-party cookies and/or web beacons are cookies or web beacons (sometimes called “tracking pixels” or “clear gifs”) provided by our technology and/or advertising partners. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited the PIA website or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within the PIA website to another, to deliver or communicate with cookies, to understand whether you have come to the PIA website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies rely on cookies to function properly, so rejecting cookies will impair their functioning.

c. Why We Use Cookies and Web Beacons 

Any third-party cookie or web beacon that we authorize for use on the PIA website only collects that information described below for the same stated purposes as if we were directly collecting the information. For a third-party cookie or web beacon, the third party will have access to the collected information to provide us with information or services to enhance the performance and functionality of the PIA website.

Third parties may place cookies on your computer to provide you with advertising on the PIA website. Third parties may use information about your visits to the PIA website and other sites to provide relevant advertisements about products and services that you may be interested in. They may also use technology intended to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to the PIA website and other sites to provide relevant advertisements about products and services of potential interest to you. 

The cookies and web beacons we use collect non-personally identifiable information about users of the PIA website, including browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, and the device and operating system used to access the PIA website. The information we collect from these cookies and web beacons is used to determine information about a user’s visit to the PIA website, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. 

This information is used to enhance the user’s experience while visiting our website and improve its performance by, among other things, allowing us to monitor its performance, making the PIA website easier to use, measuring the effectiveness of promotional placements, and tailoring the PIA website, including the ads and offers a user receives, to better match individual users’ interests and preferences. 

d. Additional Details About This Site’s Use of Cookies

PIA uses Feathr, a Software as a Service (SaaS) marketing company, to enhance our service to our members and other visitors to our site. Feathr uses both cookies and web beacons to collect anonymous web behavioral data and stores the following cookies:

  •  Cookie Name:f_id
    •  Description: A 24-character hexadecimal text value stored for the purpose of browser identification across sessions.
    •  Expiry: 365 days after the last visit to web content serviced by Feathr.
  •  Cookie Name:feathr_session_id
    •  Description: A 24-character hexadecimal text value stored for relating a set of web activity with a web session.
    • Expiry: 1 hour after the last visit to web content serviced by Feathr.

By default, Feathr only collects anonymous web behavioral data. This list provides examples of some of the data that Feathr collects by default:

  • Created: The time a web activity took place.
  • Creative Id: A unique identifier to show what web content was served.
  • Session Id: A unique identifier to connect a series of web activity to a session.
  • Flavor: A descriptor of the type of web activity. Examples: “Page View” and “Ad View.”
  • Location URL: The URL that the web activity took place on.
  • IP Address: The IP of the device performing web activity.
  • Screen & Browser Dimensions: Width and height of browser window and screen.
  • Platform: Operating system of device
  • Browser: Chrome, Safari, Internet Explorer, etc.

In addition to the default values collected by Feathr, PIA may send Feathr additional data, which may contain personally identifiable information (PII). Some examples of common PII include email, name, and company.

The data collected by Feathr is processed so that PIA may segment our audience into more specific groups for the purpose of targeting our marketing efforts and providing specific audiences for digital marketing campaigns.

All data that is collected and processed by Feathr is privately shared between Feathr and PIA. Feathr does not sell or release PII to any third-party vendors or data processors.
Additionally, Feathr may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

10. Updates to Cookie and Web Beacon Policy

We may update this Cookie and Web Beacon Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this area regularly to stay informed about our use of cookies and related technologies.
If you have any questions about our use of cookies, web beacons, or other technologies, please email us at web@pianational.org. 

11. Retention Periods

a. PIA: We retain collected user information where we have an ongoing legitimate business need to do so (for example, to provide you with the product or service you requested or to comply with an applicable legal requirement). 

b. Feathr: All Feathr Application Data shall be retained only as long as it is useful and will be promptly destroyed when it is no longer useful to Feathr or PIA.

  • Account Data will be retained for only as long as PIA remains a client of Feathr. Should PIA terminate its relationship with Feathr or fail to renew its contract, all related Account Data will be promptly destroyed on the following business day. Backups of this data will be retained for up to 5 years after the deletion event.
  • Activity Data will be retained for a maximum of 7 years after the recorded activity. Should PIA terminate its relationship with Feathr or fail to renew its contract, all related Activity Data will be promptly destroyed as soon as possible and no more than 5 business days after contract expiry. Backups of Activity Data will be retained for up to 5 years after the deletion event.
  • Person Data will be retained for a maximum of 7 years after the last recorded activity for that person. Should PIA terminate its relationship with Feathr or choose to forgo a renewal of their contract, all related Person Data will be promptly destroyed as soon as possible and no more than 5 business days after contract expiry. Backups of Person Data will be retained for up to 5 years after the deletion event.
  • Metadata will be retained for a maximum of 5 years. Backups of Inferred Data will be retained for up to 5 years after the deletion event.

You may see, correct, and/or delete the info Feathr has collected about you. For privacy reasons, Feathr will require you to provide proof of your identity before sharing PII. To get the process started, or for inquiries or complaints, please email privacy@feathr.co.

Feathr’s official Privacy Policy can be found at www.feathr.co/privacy-policy.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the link in the footer  below. Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. If you consent to our collection of cookies, and you subsequently wish to withdraw your consent, you will need to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies.

If you choose to reject cookies, you may still use the PIA website, though your access to some functionality and areas of the PIA website may be restricted. As the method by which different browsers allow users to refuse cookies may vary by browser, you may need to visit your browser’s help menu for additional information. Please note that disabling cookies on your browser will prevent us from tracking your activities in relation to our website, but it may also disable some of the functions and features of our website, and, as a result, our website may not work properly.  You can delete cookies from your hard drive at any time. However, cookies may be necessary to optimize your access to some features of the PIA website. 

If you would like to determine your consent status, please contact us at web@pianational.org or by calling (703) 836-9340. 

By continuing to use our website, you are agreeing to our placing cookies and/or web beacons on your computer to analyze the way you use our website. Please read this cookie policy carefully for more details about the information we collect when you use our website. If you do not wish to accept cookies or web beacons in connection with your use of the website, please discontinue use of the PIA website.

12. How You Can Access, Correct, or Update Your Data

If a user’s personal data changes, or if a user no longer desires to affiliate themselves with PIA, we will endeavor to provide a way to correct or update personal data provided to us by that user. This can usually be done by contacting the membership department of PIA to review and/or change this information.

13. Your Legal Rights

Where we process personal data based on consent, we will ask for your consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. We may process your personal data for the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Where we rely on legitimate interests, you have the right to object. We process your personal data based on legitimate interests to:

  • Target our marketing;
  • Protect you, us, or others from data security threats; and
  • Comply with laws that apply to us.

14. Means of Redress

If any user of the PIA website suspects PIA has handled their personal information in a manner that does not comply with this Privacy and Cookie Policy, please contact us by email at web@pianational.org or by calling (703) 836-9340.

15. Links to Other Websites

For your convenience, our website contains links to other, external Internet sites not under PIA’s control. Please be aware that PIA is not responsible for the privacy practices of such other websites. 

In addition, should you happen to initiate a transaction on a website that the PIA website links to, even if you reached that site through our website, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy statement or privacy policy to understand how personal data that is collected about you is used and protected by said third party. We encourage our users to be aware of when they leave the PIA website and to read the privacy statement of each website that collects personal data. This Privacy and Cookie Policy applies solely to information collected on the PIA website.

16. California Privacy and Cookie Rights

Pursuant to the California Consumer Privacy Act (CCPA), California residents are entitled to make certain requests in writing of businesses with which they have an established business relationship about the business’s use of their personal information. 

  1. You can ask us what personal information we have about you, including a list of categories of your personal information that we have sold; a list of categories of your personal information that we have shared with third parties for a business purpose; and the names and addresses of all such third parties.
  2. You can ask us to delete your personal information.
  3. You can ask that we stop selling your personal information.

California law requires that PIA indicate whether we honor “Do Not Track” (DNT) settings in your browser concerning targeted advertising. Such settings enable their users to effectively deny websites with cookies the ability to use those cookies for tracking purposes. PIA does not currently monitor or follow DNT browser requests.

If you are a California resident, PIA will fulfill each such request to the extent required by law. More information on each of these requests is below:

  1. What personal information do you collect about me? If you make this request, we will return to you (to the extent required by law):
  • The categories of personal information we have collected about you.
  • The categories of sources from which we collect your personal information.
  • The business or commercial purpose for collecting or selling your personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we have collected about you.
  • A list of categories of personal information that we have sold, along with the category of any other company we sold it to. Any of the categories of personal information that we collect could be included in a sale to other companies. If we have not sold your personal information, we will inform you of that fact.
  • A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months.

2.  Delete My Personal Information: You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including use of our online members-only features and resources and limit your use of other online functions that require your personal information.

3.  Stop Selling My Personal Information: PIA does not share your personal information for money; we share personal information within PIA and with certain third parties, which may be considered a “sale” under California law, even if we do not receive money in exchange for the information. For purposes of California law, we may share with these parties all categories of personal information, except for background and criminal information, biometric information, and government identifiers. We do not knowingly sell the personal information of minors under 16 years of age. If you are a California resident, you have a right to opt out of the sale of your personal information. To do so, please contact us by email at web@pianational.org or by calling (703) 836-9340.

If you would prefer that we delete or stop selling your data, it may affect your PIA website experience, and you may not be able to participate in certain PIA programs or membership services that require usage of your personal information to function.

If you would prefer that PIA stop sharing your information with third-party organizations, please contact us by email at web@pianational.org or by calling (703) 836-9340. Please allow a reasonable period of time for us to satisfy your request, as some sharing may be underway at the time of your request. Please note that certain communications will still be sent to users by PIA or third parties designated by PIA. Please note that even if you opt out as described above, PIA will retain your information for analytical purposes and other internal purposes, including an ability to reconnect you with such information if you later opt in to any of the data sharing, use, or communications set forth above.

To exercise the California privacy rights described above, or to opt out of the sale of your personal information, please contact us by email at web@pianational.org or by calling (703) 836-9340. 

PIA takes the privacy of your personal information seriously and wants to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person making a request to know what personal information we have about you or to delete the personal information we have about you. To verify your identity, we will ask that you provide your first name, last name, email address, phone number, and address.

The PIA website (including the website and all products and services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age. We do not knowingly collect information about children or sell products or services to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the PIA website. Furthermore, we will restrict entry in any promotion to entrants who are not at least 18 years of age. 

17. Visiting the PIA Website from Outside the United States

If you are visiting the PIA website, or any part thereof, from outside the United States, please be aware that your information may be transferred to, or stored or processed in, the United States and other countries. Our primary web and database servers are located in the United States; however, some of our third-party providers that provide certain portions of the PIA website or the products or services may use servers located in other countries. 

The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using any portion of the PIA website, you understand and consent to the transfer of your information to our facilities in the United States and those facilities of the third parties with whom we share it—as described in this Privacy and Cookie Policy—that are located in the United States or other countries. For purposes of applicable data protection laws, we will rely on legally provided mechanisms to lawfully transfer personal data across borders, including consent and performance of a contract.

18. Privacy and Cookie Policy Changes

PIA reserves the right to change this Privacy and Cookie Policy at any time. When updates are made to the Privacy and Cookie Policy, we will post updated versions on the PIA website so that our users are always informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Changes to the Privacy and Cookie Policy shall be effective immediately. You are responsible for regularly reviewing this Privacy and Cookie Policy; continued use of the PIA website after any such changes constitutes your consent to such changes.

All such updates are effective immediately upon notice thereof, which we may give by any means, including but not limited to posting a revised version of this Privacy and Cookie Policy on the PIA website. You should view this Privacy and Cookie Policy often to stay informed of changes that may affect you, as your continued use of the PIA website signifies your continuing consent to be bound by this Privacy and Cookie Policy. 

We expressly reserve the right to make any changes to this Privacy and Cookie Policy at any time, without prior notice to you. The version of this Privacy and Cookie Policy posted here on each respective date you visit the PIA website shall be the Privacy and Cookie Policy applicable to your access and use of the PIA website on that date. 

Our electronically or otherwise properly stored copies of this Privacy and Cookie Policy shall be deemed to be the true, complete, valid, authentic, and enforceable copies of the version of this Privacy and Cookie Policy in force on each respective date you visit the PIA website. This Privacy and Cookie Policy is not intended to—and does not—create any contractual or other legal right in or on behalf of any party other than PIA.