Industry News

Many small business owners may not think they need cyber liability coverage, but small businesses are extremely vulnerable to security threats, especially when working from home.

PIA’s cyber liability insurance, underwritten by Great American E&S Insurance Company (rated A+ by A.M. Best), responds to the most common threats facing small and mid-sized businesses. The policy covers risks such as data breaches, funds transfer fraud, ransomware, network interruption, network security, social engineering, and media liability.

Coverage is available to agents through their local PIA affiliate producers using a simplified, slot-rated quoting process. The policy premium is significantly discounted from those rates found in the standard market and includes enhancements not typically offered by competitors.

PIA members can also protect their clients with the same PIA cyber insurance.

PIA Statement on House Passage of COVID-19 Relief Bill

The U.S. House of Representatives has passed H.R. 748, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, by a voice vote. The Senate passed it on March 25. This bill is the third COVID-19-related bill that Congress has passed, and others may follow. President Trump signed it.

PIA Statement:

“PIA National is pleased the U.S. House approved the $2 trillion emergency relief package, which is intended to provide urgently needed aid to several sectors of the economy,” said PIA National executive vice president & CEO Mike Becker. “Both chambers moved relatively quickly on this legislation, a necessity during this difficult time for businesses.”

PIA is particularly supportive of provisions in the legislation to help small businesses, including loans for those with 500 or fewer employees. These loans may be converted to grants and partially forgiven if recipient businesses maintain the average size of their full-time workforce. With small businesses across the nation struggling due to the coronavirus, It is more important than ever to financially support them.

The bill also includes a 50 percent refundable payroll tax credit on employee wages, and a delay in employer-side payroll taxes for Social Security until 2021 and 2022. It also makes some sole proprietors and other self-employed workers eligible for the expanded unemployment insurance benefits included in the legislation.

“PIA National has already been actively developing legislative solutions for the next potential COVID-19 package to ensure small businesses are able to stay viable in these unprecedented times,” Becker said.

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance but specialize in coverage of automobiles, homes and businesses. PIA’s web address is www.pianet.com.

Late on March 25, the U.S. Senate passed H.R. 748, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, by a vote of 96-0. This bill is the third COVID-19-related bill that Congress has passed, and others are likely to follow. The U.S. House is scheduled to consider it Friday March 26. President Trump has said he will sign it.

PIA Statement:

“PIA National is pleased the U.S. Senate unanimously approved the $2 trillion emergency relief package, which is intended to provide urgently needed aid to several sectors of the economy,” said PIA National executive vice president & CEO Mike Becker.

Notably, the bill includes provisions to help small businesses, including loans for those with 500 employees or less. These loans may be converted to grants and partially forgiven if recipient businesses maintain the average size of their full-time workforce. With small businesses across the nation struggling due to the coronavirus, it is more important than ever to financially support them.

The bill also includes a 50 percent refundable payroll tax credit on employee wages and a delay in employer-side payroll taxes for Social Security until 2021 and 2022. It also makes some sole proprietors and other self-employed workers eligible for the expanded unemployment insurance benefits included in the legislation.

“PIA National urges the House to pass the bill,” Becker said. “PIA is continuing to work with Congress on a comprehensive approach to provide additional levels of relief to businesses across the country.”

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance but specialize in coverage of automobiles, homes and businesses. PIA’s web address is www.pianet.com.

 

COVID-19’s impact on global growth and the insurance industry is likely deeper and wider than the current consensus, and could last well into Q3 and beyond, according to this report, authored by Insurance Information Institute (I.I.I.) Vice President and Senior Economist, Dr. Michel Leonard.

Key findings include: economic impact likely to continue into Q3/Q4 2020 and 2021; the event could reduce global GDP growth from 3.3 percent to 2.3 percent and delay recovery by up to 12 months; and fiscal and monetary policy rate cuts will unlikely be effective. The report also summarizes which insurance lines will experience high to low impact, as a consequence of the outbreak. Read special report.

3/5/20

There has been an increase in concern about the spreading coronavirus COVID-19.

PIA has an ongoing partnership with ALM Media, publishers of the National Underwriter, PC360 and FC&S. They have developed a webpage, Instant Insights, that collects all coronavirus outbreak stories and resources in one place.

Agencies should consider implementing safeguards to reduce exposure to illness. Steps should include but are not limited to:

-        Encourage sick employees to stay home. Suspend requirements for notes from healthcare providers – those offices are likely to be extremely busy, and it’s better to keep those with the virus away from others. Employees should not return to work unless they are free of a fever (100.4 degrees) for at least 24 hours, without the use of fever-reducing medications. Extend sick leave even to employees who aren’t ordinarily entitled to it, so that employees do not feel compelled to come to work.

-        Consider encouraging employees who are able to do so to work remotely. If remote work isn’t possible, allow employees to stagger shifts. Test remote work policies and staggered shift options now, before you are in an emergency situation.

-        Test remote work capabilities, including remote access to agency server, management system, phone, voicemail, and email.

-        Develop a communication plan to keep employees updated on the status of the virus. Ensure employees know what the communication plan is.

-        Develop an activation plan and ensure all employees know what to expect.

-        Provide alcohol-based hand sanitizers around the office and encourage their use. Place in open areas, conference rooms, kitchens, and break rooms.

-        Consider whether business operations can be conducted at alternate locations if the current location is quarantined.

-        If employees are not cross-trained for key tasks, begin cross-training now to avoid gaps in production.

This full pandemic checklist available from FC&S Coverage Interpretations can be found by clicking here.

Another helpful resource is Assessing the Personal Impact of the Coronavirus. This article looks at the current situation, the likelihood of spread, and the potential insurance impact and coverage questions raised by COVID-19.

 

The Centers for Disease Control and Prevention (CDC) is also a good resource; its coronavirus page has information about how coronavirus is spread, travel tips and restrictions, and information for specific audiences like businesses and schools.

 

State Departments of Insurance

Insurance departments across the United States are planning or executing actions to eliminate barriers to testing and treatment for COVID-19. [Best’s News 3/5/20]

The New York Department of Financial Services took the lead March 2 by issuing an order that health insurers in New York must waive cost-sharing for procedures and testing for the coronavirus among a number of other steps, according to Gov. Andrew Cuomo’s office. Pennsylvania officials also are discussing ways to lower barriers to testing.

Other state insurance departments are aware of New York’s action and considering whether they should announce similar plans as well.

Some agencies, including the Illinois Department of Public Health, are covering the cost of coronavirus testing, along with the U.S. Centers for Disease Control and Prevention.

An association representing Nationwide Insurance agents who are transitioning to independent agent status has entered into an agreement with the National Association of Professional Insurance Agents (PIA National). Under the agreement, the Nationwide Insurance Independent Contractors Association’s (NIICA’s) hundreds of members across the nation will become members of PIA.

On April 16, 2018, Columbus, Ohio-based Nationwide announced its decision to shift entirely to an independent agency distribution model by July 1, 2020.

“We extend the warmest welcome to all the Nationwide agents who will be joining the ranks of independent agents, and also joining PIA,” said PIA National President Dennis D. Kuhnke. “This is yet another illustration that the independent agent distribution system is by far the insurance distribution system of choice and that PIA is the best choice for independent agents.”

“NIICA has throughout its 33-year history always honored the dignity and value of agents,” said NIICA President Thom Polvogt. “Since our beginning, we have been pro-agent, pro-client, pro-company, and pro-active. Now that our agents are transitioning fully into the independent agency system, we are proud to become part of PIA—an association that shares our values.”

WASHINGTON – An association representing Nationwide Insurance agents who are transitioning to independent agent status has entered into an agreement with the National Association of Professional Insurance Agents (PIA National). Under the agreement, NIICA’s [the Nationwide Insurance Independent Contractors Association’s] hundreds of members across the nation will become members of PIA.

On April 16, 2018, Columbus, Ohio-based Nationwide announced its decision to shift entirely to an independent agency distribution model by July 1, 2020. At the time of its initial announcement, Nationwide already had relationships with more than 10,000 independent agents across the United States.

“We extend the warmest welcome to all the Nationwide agents who will be joining the ranks of independent agents, and also joining PIA,” said PIA National President Dennis D. Kuhnke. “This is yet another illustration that the independent agent distribution system is by far the insurance distribution system of choice and that PIA is the best choice for independent agents.”

“NIICA has throughout its 33-year history always honored the dignity and value of agents,” said NIICA President Thom Polvogt. “Since our beginning, we have been pro-agent, pro-client, pro-company, and pro-active. Now that our agents are transitioning fully into the independent agency system, we are proud to become part of PIA—an association that shares our values.”

“PIA welcomes all of the Nationwide agents who will be joining PIA,” said PIA chief executive officer (CEO) Mike Becker. “We encourage all of the agents who will be joining our association as a result of this agreement to take full advantage of all the many business-building programs offered by PIA that help add to an agency’s bottom line. In addition, PIA advocates for you in Congress and throughout the insurance industry.”

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA members are Local Agents Serving Main Street America ^SM. PIA’s web address is www.pianet.com.

Many small business owners may not think they need cyber liability coverage, but small businesses are extremely vulnerable to security threats. And that’s why PIA members can sell PIA cyber insurance to their clients!

PIA and ABAIS Insurance Services have worked with Great American E&S Insurance Company (rated A+ by A.M. Best) to create a cyber insurance program that responds to the most common threats facing small and mid-sized businesses.

The PIA enhanced cyber insurance policy covers both first- and third-party loss for the most common cyber risks such as social engineering, funds transfer fraud, ransomware, network interruption, data breach, network security, and media liability. In addition to the seven coverage parts, PIA members’ clients are provided with special PIA enhancements and reduced rates compared to ABAIS’s standard program for social engineering coverage.

PIA members who sell the PIA cyber insurance receive 12.5% in sales commission.

Agents are able to purchase the same PIA cyber insurance for their agency for a significantly reduced rate through their local PIA affiliate producers.

Getting started is easy. Protect your clients today.

Pearl River, NY, December 11, 2019 – The National Association of Professional Insurance Agents (PIA) and ACORD, the global standards-setting body for the insurance industry, today announced a joint program to provide qualifying PIA member agencies with a complimentary license to use ACORD Forms.

PIA was founded in 1931 to educate and inform agents, promote cooperation among agents and carriers, and advocate for the independent agent community. Today it represents agents in all 50 states, Puerto Rico, and the District of Columbia.

ACORD, a not-for-profit industry organization, has been providing forms to the insurance industry since 1972. ACORD currently maintains a library of over 850 forms in a variety of formats, widely used throughout the global industry. Under this new agreement, PIA National will fund ACORD Form end user licenses for the majority of its member agencies who receive ACORD Forms through their agency management systems, allowing them to claim these licenses free of charge.

“PIA National is pleased to partner with ACORD to ensure that the majority of PIA member agencies can continue to access and use ACORD forms free of charge,” said PIA National CEO Mike Becker.

All agents and brokers using ACORD Forms through an agency management system, or other software provided by third-party vendors, are required to obtain licenses directly from ACORD. Users who are not already members or subscribers of a qualifying ACORD program are able to purchase a stand-alone End User License from ACORD. Under this agreement, PIA members with annual group gross P&C revenue of under $50 million will be eligible for a license from ACORD, with no additional payment necessary.

Agencies with annual group gross revenue under $1 million can also obtain ACORD Forms directly from ACORD by subscribing to the Advantage Plus program. PIA members eligible for this program will be able to subscribe at a discounted rate.

For more information on ACORD Forms, see www.acord.org/forms.

About PIA National

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA members are Local Agents Serving Main Street America ^SM. PIA’s web address is www.pianet.com.

PIA members can sell the same great PIA cyber insurance coverage that many have already purchased for their own agency.

PIA’s cyber insurance is the first cyber insurance program tailor-made for small and medium-sized businesses. The PIA enhanced cyber insurance policy covers both first- and third-party loss for the most common cyber risks such as:

• Social engineering
• Funds transfer fraud
• Ransomware
• Network interruption
• Data breach
• Network security
• Media liability

In addition to the seven coverage parts, PIA members’ clients are provided with special PIA enhancements and reduced rates compared to ABAIS’s standard program for social engineering coverage.

PIA members who sell the PIA cyber insurance receive 12.5% in sales commission.

Getting started is easy. Start protecting your clients today.

Need more information? Watch a prerecorded webinar or visit the PIA National website.

Haven’t purchased cyber insurance for your agency yet? Contact your local PIA affiliate.

WASHINGTON – The National Association of Professional Insurance Agents (PIA National) commends the U.S. Senate Banking, Housing and Urban Affairs Committee for acting today to pass legislation to reauthorize the current iteration of the Terrorism Risk Insurance Act (TRIA), for seven (7) years. The bill passed the committee unanimously by voice vote.

“PIA made it a key priority this year to have the TRIA program reauthorized well before its scheduled expiration of December 2020,” said Jon Gentile, PIA National Vice President of Government Relations. “We are pleased our advocacy has paid off with the Senate Banking Committee acting in a timely manner, the same week a companion measure passed the U.S. House. This bill makes minimal changes to the program and provides a long-term reauthorization.”

“This bill should go to the Senate floor as soon as possible so TRIA reauthorization can be finalized before the end of 2019,” Gentile said. “Bipartisan agreement on legislation is rare in Congress these days, and this opportunity to get TRIA over the finish line should not be squandered. PIA National calls on the Senate to pass this bill before the end of the year.”

Founded in 1931, PIA is a national trade association that represents member insurance agents and their employees who sell and service all kinds of insurance, but specialize in coverage of automobiles, homes and businesses. PIA members are Local Agents Serving Main Street America ^SM. PIA’s web address is www.pianet.com.

Facing widespread losses from terrorism after the 2001 terrorist attacks, Congress created the Terrorism Risk Insurance Act (TRIA) to ensure the availability of terrorism-related insurance coverage while providing the private insurance industry with certainty regarding the outer limits of the financial risks it is undertaking.

While yet another extension of the terrorism insurance program is being debated in Congress, there are new calls for a similar program for cyber risk. Some suggest that now Congress should consider a similar mechanism to address cyberattacks, especially given that cyber activity has increased as a part of the global economy and demand for insurance coverage has risen.

READ: A federal backstop for insuring against cyberattacks?

 

The U.S. Department of Labor has announced a final rule for overtime pay under the Fair Labor Standards Act (FLSA).

Here are the main points to know:

• raising the “standard salary level” from the currently enforced level of $455 to $684 per week (equivalent to $35,568 per year for a full-year worker) (this is the amount that was in the proposed rule on which PIA commented earlier this year);
• raising the total annual compensation level for “highly compensated employees (HCE)” from the currently-enforced level of $100,000 to $107,432 per year;
• allowing employers to use nondiscretionary bonuses and incentive payments (including commissions) that are paid at least annually to satisfy up to 10 percent of the standard salary level, in recognition of evolving pay practices (this also reflects the proposed rule that was issued earlier this year); and
• revising the special salary levels for workers in U.S. territories and in the motion picture industry.

The DOL says the new rule will make 1.3 million American workers newly eligible for overtime pay under the FLSA.

PIA members can sell the same great PIA cyber insurance coverage that many have already purchased for their own agency.

PIA’s cyber insurance is the first cyber insurance program tailor-made for small and medium-sized businesses. The PIA enhanced cyber insurance policy covers both first- and third-party loss for the most common cyber risks such as social engineering, funds transfer fraud, ransomware, network interruption, data breach, network security, and media liability. In addition to the seven coverage parts, PIA members’ clients are provided with special PIA enhancements and reduced rates compared to ABAIS’s standard program for social engineering coverage.

PIA members who sell the PIA cyber insurance receive 12.5% in sales commission.

Getting started is easy. Start protecting your clients today.

Need more information? Attend a webinar on October 2 at 2 PM ET.

Haven’t purchased cyber insurance for your agency yet? Contact your local PIA affiliate.

 

There has been a widespread easing of rates for both individual and small-group Affordable Care Act (ACA) markets, according to state rate filings. A report from the Kaiser Family Foundation credits the easing of prices to innovations such as reinsurance programs, which it said have “proven popular across the ideological spectrum.

In Washington state, for example, 13 health insurers filed an average proposed rate increase of 0.96% for the 2020 individual market, a record low. Montana’s three insurers providing coverage on the individual market proposed average rate decreases of at least 6.7 percent for 2020. Proposed rates in Delaware, which has only one carrier statewide — Highmark Blue Cross Blue Shield of Delaware — would go down nearly 6 percent, according to the state Insurance Department. Even in states where individual rates are rising, growth is slowed. There are exceptions. In Louisiana, for example, individual rates are proposed to increase 11.7 percent.

The moderation of rates follows spikes in 2017 and 2018. Health policy experts predict that for 2020, average unsubsidized ACA individual market premiums will only be going up an average of less than one percent nationally.

Many small business owners may not think they need cyber liability coverage, but small businesses are extremely vulnerable to security threats. That’s why PIA is excited that PIA members are now able to sell PIA cyber insurance to their clients!

PIA and ABAIS Insurance Services have worked with Great American E&S Insurance Company (rated A+ by A.M. Best) to create a cyber insurance program that responds to the most common threats facing small and mid-sized businesses.

The PIA enhanced cyber insurance policy covers both first- and third-party loss for the most common cyber risks such as social engineering, funds transfer fraud, ransomware, network interruption, data breach, network security, and media liability. In addition to the seven coverage parts, PIA members’ clients are provided with special PIA enhancements and reduced rates compared to ABAIS’s standard program for social engineering coverage.

PIA members who sell the PIA cyber insurance receive 12.5% in sales commission.

Agents are able to purchase the same PIA cyber insurance for their agency for a significantly reduced rate through their local PIA affiliate producers.

Getting started is easy. Protect your clients today.

WASHINGTON – The National Association of Professional Insurance Agents (PIA National) today announced a partnership with ONE Brand that provides PIA members with a portal that contains marketing materials to use with direct mail and digital advertising services. The PIA DMV: PIA’s Direct Marketing Vault is provided to independent agents as part of the PIA Branding Program (www.piabrandingprogram).

Through the PIA DMV, PIA members can market their businesses using customizable PIA-branded postcard templates that can be mailed utilizing the United States Postal Service’s (USPS) Every Door Direct Mail program or Targeted Direct Mail. Customers have the option to create and distribute a digital suite of ads based on the postcards with their orders.

The Every Door Direct Mail program (EDDM), created by the United States Postal Service, provides a cost-effective way for businesses to saturate a localized area and get their marketing messages directly into the hands of consumers and, optionally, local businesses. Agents can use a digital mapping tool to select postal routes and filter down chosen routes based on preferred demographics such as location, income, age, type of household, and more. Marketing messages are then delivered to “every door” on the postal route.

PIA members who would like to use a more targeted approach can send personalized, Targeted Direct Mail instead. Customers can provide their own mailing list, purchase a mailing list from ONE Brand, or select a combination of the two. Purchased lists are targeted to ideal audiences based on preferences such as geography, age, gender, income level, and more.

“Finding new clients in an increasingly competitive environment can be challenging for independent agents,” said PIA National President Keith Savino, CPIA, of Mahwah, New Jersey. “PIA’s Direct Marketing Vault allows agents to locate their desired customers and create highly targeted postcard marketing campaigns with the option of serving digital advertisements to all postcard recipients. The one-two punch of print and digital advertising served to the same audience promises to elevate PIA members’ marketing acumen to a whole new level.”

PIA members who send direct mail using EDDM or Targeted Direct Mail can maximize their impact by adding-on targeted digital advertising to their order. The direct mail piece is turned into a suite of digital ads. Digital ads are delivered via geofencing software to mailed recipients’ computers and smart devices.

“Creating marketing materials for your business can be time consuming and expensive,” said PIA National Director of Marketing and Affiliate Relations Dana Anaman. “We wanted to reduce some of the heavy lift for PIA members and create eye-catching, PIA branded postcard templates that can easily be modified to highlight the services of your agency. The postcards come in different sizes, which allows you to use EDDM or Targeted Direct Mail.”

The postcard templates are free and can only be accessed in the PIA DMV: PIA’s Direct Marketing Vault.

“We have found that coupling digital ads with Every Door Direct Mailings and Targeted Direct Mailings allows our customers to deliver integrated multi-touch campaigns to the consumer,” says Myke Hanna, Director of Strategic Partnerships at ONE Brand. “Our advanced geo-fencing software enables us to deliver ads to the right person at the right time.”

In addition to the new direct marketing and digital advertising services now available to PIA members, PIA makes many other marketing materials available through the PIA Branding Program. These include the annual PIA Agency Marketing Guide, social media support, numerous consumer-oriented 1-pagers answering common insurance questions and an extensive serie

Cyber101 is an educational resource created by PIA and The PIA Partnership to help educate PIA members and their clients about the seven most common cyber risks faced by small and mid-sized businesses, as well as the business practices and insurance coverages that can reduce those risks.

Cyber 101 focuses on seven key areas of risk: fraudulent funds transfer, extortion/ransomware, social engineering, business interruption, data breach/privacy, network security, and website media liability. Agents can learn more about each risk with additional resources such as interactive claims examples that demonstrate loss risks to clients, 1-page PDFs explaining the risk, and 30-minute webinars. PIA agents can also personalize and provide their clients with general cyber educational resources.

Visit Cyber 101 today to gain the knowledge you need about the seven most common cyber risks faced by businesses.

For additional information about The PIA Partnership, please visit www.ThePIAPartnership.com.

Thank you to the current PIA Partnership companies: Central Insurance Company, Encompass Insurance, Erie Insurance, Liberty Mutual Insurance, MetLife Auto & Home, National General Insurance, Progressive Insurance, Selective Insurance Group, State Auto Insurance Companies, and The Hanover Insurance Group.

A popular new mobility option, the electric scooter, is raising questions about insurance coverage. A recent Associated Press article said riders are exposing themselves to liability and are most likely not insured for the damages they may cause. A rider’s personal health insurance — if they have it — could help defray the cost of their own medical bills in case of an accident.

But it’s another matter entirely when a scooter rider hits and injures a pedestrian, damages someone’s property, or causes a car accident. The rider may be held responsible, and most insurance policies currently will not cover those expenses.

“Under the standard insurance policy, there’s most likely a pretty significant gap in coverage,” said Lucian McMahon, senior research specialist for the Insurance Information Institute. “Even if the odds are low, it doesn’t mean that something bad might not happen, and owing people money or compensation for injuries that you caused them can get very, very expensive, perhaps even ruinously so.”

READ: Spotlight on: e-scooters and insurance

Experts say automobile insurance generally doesn’t cover vehicles with less than four wheels. And homeowner’s or renter’s insurance may cover an accident that occurs on a traditional bicycle, but it may not cover motorized bike or scooter trips. Scooter riders are advised to contact an insurance agent to ask how they can get coverage.

Many small business owners may not think they need cyber liability coverage, but small businesses are extremely vulnerable to security threats. And that’s why PIA members are now able to sell PIA cyber insurance to their clients!

PIA and ABAIS Insurance Services have worked with Great American E&S Insurance Company (rated A+ by A.M. Best) to create a cyber insurance program that responds to the most common threats facing small and mid-sized businesses.

The PIA enhanced cyber insurance policy covers both first- and third-party loss for the most common cyber risks such as social engineering, funds transfer fraud, ransomware, network interruption, data breach, network security, and media liability. In addition to the seven coverage parts, PIA members’ clients are provided with special PIA enhancements and reduced rates compared to ABAIS’s standard program for social engineering coverage.

PIA members who sell the PIA cyber insurance receive 12.5% in sales commission.

Agents are able to purchase the same PIA cyber insurance for their agency for a significantly reduced rate through their local PIA affiliate producers.

Getting started is easy. Protect your clients today.

Need more information? Attend a live webinar on July 2 at 2 PM ET.